In order to secure your appointment, we require a £15 deposit to be paid at the time of booking.

The deposit needs to pay by bank transfer. 

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The deposit is held against your booking as a credit towards that appointment.

If cancellation is made with more than 24 hours notice, the deposit is refunded or forwarded to the new appointment time.

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If cancellation is made with less than 24 hours notice, the deposit is forfeited as a late cancellation fee.

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If you simply do not show up to a booked appointment, the deposit is forfeited as a no-show fee. You will not be able to make any future appointments without payment in FULL at the time of booking.

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Thank you for your cooperation,

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Element Sports Massage & Acupuncture